Privacy is super-important.
We hate spam and being tracked as much as you do, so we take your privacy very seriously.
Our promises to you (short and sweet):
Any questions or comments?
Please fill out the feedback form. We'll respond asap.
If you have lots of spare time and/or a legal degree, we have something long and boring for you here.
1. Mitula Group and privacy
In Lokku Limited, a company belonging to Mitula Group, and owner of Find-properly.co.uk we are aware of the importance of your personal data. Therefore, in Mitula Group we are committed to respecting privacy and data protection regulations.
We have established a clear and simple policy that easily explains what data we are dealing with, how we do it and who does it.
In addition, we have implemented the appropriate technical and organisational measures to guarantee the confidentiality and integrity of your personal data. In particular, those that allow us to avoid the loss, destruction or any unauthorised access to your personal data that is stored, transmitted or processed by Mitula Group. This policy explains the purposes for which your data has been collected and will be processed by this website.
2. Who is responsible for the processing of your data?
You can find out who is responsible for deciding how and for what purpose your data will be processed by accessing here.
If you have any doubt or question about this policy you can contact our Data Protection Officer at firstname.lastname@example.org.
3. Processing carried out by Mitula Group
The personal data you provide us will be incorporated into a file owned by Lokku Limited and affiliates of Mitula Group.
Mitula Group will only process your personal data as explained in this policy and if you have provided it voluntarily.
3.1. For what purposes are we going to process your data?
Next, we explain what we use it for according to the type of user or the requested service. In Mitula Group we collect data from
3.1.1. Visitors to the Website
3.1.2. Registered users
When you register on a Mitula Group website, we will ask you for at most:
We cannot create an account without the minimum mandatory information that will be indicated on each registration form.
In some cases, we may request additional information, such as your surname, your gender or your date of birth in order to improve our products and services, as well as being able to offer you more personalised products or services. This information is not mandatory in order to register. Other additional information about the use of this data is provided in the specific sections of this policy.
We will process your data based on the consent given and you will have access to additional utilities such as saving searches or favourite ads, managing alerts and notification preferences or selecting the language or country of your choice among other things.
If you have indicated when you signed up that you want to receive alerts, we explain how we will do it on section 3.4.1, if you have authorized us to send commercial communications from Mitula Group, we will do so in accordance with our commercial and promotional communications policy. You can oppose the sending of notifications (opt-out) at the time of registration or by configuring your account on the website.
We will process your data in order to validate and manage your account and your preferences. The information you provide will allow us to generate user profiles in order to offer you ads, products or services from Mitula Group or our partners in a personalised manner.
The following section explains how we generate user profiles.
If you use a Social Network in order to register, we will only access the data that you have authorised these entities to communicate and for the same purposes as if you registered directly with us. Without the minimum data required we will not be able to create a user account.
3.1.3. Generation of profiles
3.1.4. Users who want to receive alerts:We are a search engine. As part of our services, when you subscribe to our alerts and supply your email address to receive them, we’ll send you communications that only include the alerts you’ve requested.
If you also requested to receive news about products and services from Mitula Group or our partners, we’ll process your details on the basis of your consent and in accordance with our policy on commercial notifications and promotions.
You can manage these alerts or unsubscribe at any time using the link provided at the bottom of each communication.
3.1.5. Users that contact us, send feedback or request information:
When you send us an email or a request for information (form) we need a valid email address in order to respond or send the requested information. We will only use the personal data provided with your consent and to resolve your request or take any action derived from it. In the event that you send us unsolicited personal data or that exceeds the purpose needed to solve your query, this information will be removed from our files. If you want to participate in a selection of personnel for a position in Mitula Group. Please visit our corporate site www.mitulagroup.com.
3.1.6. Users that want to arrange a viewing of a property:
When you send a form to arrange a visit with an agent, your contact details will be used for the sole purpose of contacting agent in order to view the requested property. We will send you a reminder 3 days after the request to make sure you are still interested on it. But this will be the only email you’ll get from us.
3.1.7. Users that want to share a list of properties with other people:
When you enter an email address to share your list of saved properties, we will use it only to do so. Make sure your friend is aware and consent to provide us with their personal data before you give us their email address. We do not want to bother anyone with emails not previously requested. You will be responsible of any damage or claim derived from this action.
4. How long will we keep your data for?
Mitula Group will process your data:
5. Statistical processing
Additionally, we will process your data for statistical purposes that allow us to prepare reports, determine trends in the market or improve services. The reports that we generate will only contain aggregated data in a way that does not allow finding out the identity of the people.
6. With whom will we share your data?
Your data will not be communicated or transferred to third parties without your consent, except to allow user registration on all Mitula Group websites, for a legal obligation, to give us your consent or if you request it from us personally (i.e. those cases you contacted agent to arrange a viewing or you share a list of properties with your friends).
In some cases we need our suppliers to process data on our behalf, but they will only use your data according to our instructions. For example, we need a provider to store the data.
If you have registered on any of our websites and make comments or other statements, you understand that they will be made public and will be associated with your profile. In addition, if you request the portability of your data, we will communicate it to the recipient that you indicate to us.
7. Quality of the data
As a user, you must notify us of any changes or updates to the information you provide, to ensure that it is up to date and corresponds to reality. You can do this through your user area. Mitula Group will diligently try to verify the authenticity of said data, reserving, if necessary and without prejudice to taking the corresponding actions, the right not to register or eliminate those users who have provided false or incomplete information. This verification does not imply in any case that Mitula Group assumes responsibility for any loss or damage that may arise from the misinterpretation or inaccuracy of the data provided. The user who provides it is the only one responsible.
8. Children under 14 years old
In Mitula Group we do not process the personal data of children under 14 years of age nor do we direct our contents or information to them. If you are under 14 years of age, please do not give us personal information. Better ask your parents to help you and they can provide personal data if necessary.
Therefore, in order to provide personal data to Mitula Group, you guarantee that you are over 14 years of age and that you are entirely responsible for this declaration and for the access and correct use of the website subject to the conditions of use and current legislation, both national and international, as well as the principles of good faith, morals and public order, and with the commitment to diligently observe any additional instruction that, in relation to such use and access, could be given by us.
You may be required by Mitula Group, at any time, so that we can verify your age by providing a photocopy of your identity document. The lack of supply of this information by you in the term indicated by Mitula Group will entitle the latter to suspend or cancel your subscription, user profile or any processing of your data. Any abuse or violation of these conditions and, in particular, those that affect minors, must be reported immediately to Mitula Group.
9. Policy of commercial and promotional notifications
We do not want anyone to receive unwanted email (spam). When you request to receive advertisements or commercial communications we will send you, by email or another contact method that you provide us with, information about our or our partners' products or services and relating to the following sectors: automotive, real estate, fashion, textile, employment, financial, insurance, computers, technology, telecommunications, electronics, video games, music, television, films, radio, communications, publishing, childcare, food, education, home, health, pharmacy, leisure, large consumption, personal care, water, energy, transport, tourism and toys. You can unsubscribe (opt-out) of these notifications at the time of registration, in the configuration of your account within the website or through the link included in each of the communications you receive.
10. What rights do you have?
In order to control your data, at all times, you have the right to:
To do this, you only have to contact us by written communication addressed to the address of Mitula Group indicated in our legal notice or via email email@example.com. Mitula Group may request additional documentation to verify your identity.
If you want to cancel your subscription to our alerts or commercial communications and thus oppose the sending of communications, you can do so in a simple way by clicking on the link located at the end of each communication received or if you have a user profile, select that you do not want to receive this type of communication.
11. Links to Third Party Websites
MITULA GROUP does not assume any responsibility derived from other privacy policies or practices performed by websites that have been accessed through hyperlinks located on this website and that are not managed directly by any of the companies belonging to Mitula Group. Therefore, MITULA GROUP, assumes no responsibility in relation to the information contained in the websites of third parties or the consequences that may arise derived from such information. If any user observes that such links are contrary to law, morality and public order, you must inform Mitula Group by sending an email to: firstname.lastname@example.org.
Last change 24th April 2018